Return and Refund Policy

Thank you for shopping with us. Please read our return and refund policy carefully to understand our practices regarding your purchases.

Non-Refundable and Non-Returnable Items

All our products are non-refundable and non-returnable. Once purchased, we cannot offer a refund or accept returns for any reason other than damage during delivery.

Damaged Products

If you receive a damaged product, we are committed to making it right. Please follow the steps below:

1. Report the Damage: Contact our customer service team within 7 days of receiving the product. Provide details and include photos of the damage.
2. Return the Damaged Product: Once we confirm the damage, we will provide instructions for returning the damaged item. Please ensure the product is securely packaged to avoid further damage during return shipping.
3. Replacement: Upon receiving the damaged product, we will inspect it and send you a replacement at no additional cost.

We appreciate your understanding and cooperation. For any questions or concerns, please contact our customer service team. Kindly email on junior@rostre.in.